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Limit Initial Information - If the enquiry comes with an anonymous situation such as e-mail or Internet, the one information you provide to the party must be limited and generalised.  By the time you understand the tenant is trashing your property it's too late.  By prioritizing your maintenance tasks, you would be regarded as a highly efficient landlord and also at one time you're initiating a smooth relationship using your tenants.  Here is my blog post  http://hdwallpaper.us